Strategic Management of Professional Service Firms: Theory and Practice

dc.contributor.author	Kaiser, Stephan	en_US
dc.contributor.author	Ringlstetter, Max Josef	en_US
dc.date.accessioned	2016-10-27T06:26:32Z
dc.date.available	2016-10-27T06:26:32Z
dc.date.issued	2011	en_US
dc.identifier.isbn	9783642160622	en_US
dc.identifier.isbn	9783642160639	en_US
dc.identifier.other	HPU2160737	en_US
dc.identifier.uri	https://lib.hpu.edu.vn/handle/123456789/23865
dc.description.abstract	Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies.	en_US
dc.format.extent	226 p.	en_US
dc.format.mimetype	application/pdf
dc.language.iso	en	en_US
dc.publisher	Springer-Verlag Berlin Heidelberg	en_US
dc.subject	Strategic management	en_US
dc.subject	Business	en_US
dc.subject	Management	en_US
dc.title	Strategic Management of Professional Service Firms: Theory and Practice	en_US
dc.type	Book	en_US
dc.size	3.59 MB	en_US
dc.department	English resources	en_US