The roles of some hand gestures as aspects of non-verbal communication used in business setting

Abstract

The study is divided into three main parts: The first part is the introduction which combines the reasons for choosing the topic, the aims of the study, research questions, the scope of the study as well as the methods applied. The second part is the development which includes three chapters: The first chapter deals with the theoretical background to provide readers with the knowledge of general non-verbal communication, especially hand gestures used in business setting. The next chapter focuses on how non-verbal communication happens and some useful hand gestures suggested to practice in the contexts of business. The third part provides readers data from a survey which was conducted to answer the research questions. The last part is the conclusion of the study. All the information from the previous parts of the study is summarized in this part.