Human relations

Abstract

The world is continually changing, and a major theme today is connection—electronic, social, personal, intellectual, global—and that is the way learning should occur. Increasingly, learners want more than just an understanding of the concepts of relating well to people they want connections that will increase their effectiveness and employability. Today the challenge is to open your mind to conducting business and marketing products worldwide and serving new customers with unique needs and interests. Today’s workers must learn to understand and work across differences. Human Relations 4e emphasizes the factors that are at the center of human relation issues such as communication, problem solving, customer service, and team dynamics. The authors’ goal is help learners connect with critical every-day human relations issues.